This tender invites qualified service providers in Karachi to undertake repair and maintenance of passenger and patient lifts at Dow University of Health Sciences (DUHS). The contract covers preventive and corrective maintenance to ensure optimal, safe, and uninterrupted operation of all lifts installed across DUHS campuses. The scope includes monthly and quarterly inspections, servicing, parts replacement, and 24/7 response to complaints with a target uptime exceeding 80%, critical for hospital operations. The contractor must maintain detailed service logs, provide OEM-certified parts, and comply with safety and PPE standards. The work demands experienced engineers and technicians capable of handling complex lift systems from brands like KONE and NBSL. The contractor will manage warehousing of parts, timely repairs, and maintain comprehensive records for DUHS monitoring. The contract duration is initially 12 months with possible renewal, requiring performance security and adherence to strict timelines. The service provider must have a workshop in Karachi and demonstrate a proven track record with similar projects. Bidders should ensure valid PEC registration, active FBR/ATL status, and meet the financial and technical criteria outlined for the 2025-26 fiscal year. Compliance with Sindh Public Procurement Rules and DUHS terms is mandatory. Bid security and tender fee must be submitted as per instructions. The contract includes penalties for non-compliance and provisions for termination and blacklisting. Submission deadline is **16 February 2026** by 23:59:59 via the online EPADS portal. Technical bids will be opened first, followed by financial bids of qualified bidders. Physical submission of bid security and tender fee is required at DUHS Admin Block, 5th Floor, DMC Campus, Baba-e-Urdu Road, Karachi. Bidders must carefully follow all instructions to avoid disqualification. Pro-Tip: Carefully review the tender documents for mandatory technical requirements and ensure all original documents are ready for verification. Missing or incomplete documentation is a common cause of rejection. Also, confirm the exact stamp duty obligations on contract agreements to avoid last-minute issues.