Outsource of Commercial Billing and Recovery for Hyderabad Water & Sewerage Corporation Zone-02 Preetabad

This tender invites bids for outsourcing the commercial billing and recovery services for Hyderabad Water & Sewerage Corporation (HW&SC), specifically for Zone-02 Preetabad. The scope includes data management, accurate billing generation, bill distribution, revenue collection, consumer communication, dispute resolution, reporting, reconciliation, and legal compliance support. The contractor will manage commercial consumer data, generate and distribute bills, collect dues, and maintain payment channels. They will also handle consumer queries, provide detailed reports, and support enforcement actions including issuing notices and reporting defaulters to HW&SC. The contract aims to improve recovery of commercial dues, ensure transparency, and enhance operational efficiency. Bidders must be licensed, pre-qualified, and demonstrate relevant experience. The contract duration is up to 12 months with a fixed price, and bids must be submitted online via E-PADs with a validity of 90 days.