Annual Warranty Support Extension for Backup Tape Library at PIA Karachi

This tender invites qualified vendors in Karachi to provide an annual warranty support extension for the HPE StoreEver MSL3040 Backup Tape Library installed at Pakistan International Airlines' Data Center in Karachi. The Supply Chain Management Department of PIACL requires this service to ensure continuous operational reliability of their critical data backup infrastructure under a one-year warranty extension. The scope includes comprehensive support covering replacement of faulty parts, firmware and software updates, patches, and upgrades. Vendors must be authorized OEM partners with a physical presence in Karachi and provide all necessary certifications including GST and NTN registration. The technical and financial proposals must be submitted in two separate sealed envelopes as per the single stage two envelope procedure. Bidders should ensure compliance with PEC category requirements and maintain valid FBR/ATL status for the financial year 2025-26. The tender fee and earnest money must be submitted as specified, and all documents must be complete and signed by authorized personnel. The evaluation will be based on technical compliance followed by financial bid opening for technically qualified bidders. The submission deadline is set for 04 February 2026 at 10:30 AM, with bid opening at 11:00 AM on the same day. Proposals must be delivered to the Local Purchases Commercial Section, Supply Chain Management Department, 1st Floor SCM Building, PIACL Head Office, Karachi Airport 75200. Manual bids without electronic submission through EPADS will not be accepted. Pro-Tip: Carefully review the tender advertisement for specific instructions on Earnest Money and Call Deposit Receipt requirements, as missing or incorrect documentation often leads to disqualification. Also, ensure all bid documents are sealed and signed properly to avoid rejection during technical evaluation.