Central Control Unit (CCU) Solution and Related IT Equipment for Digital Interventions

Pakistan Revenue Automation (Private) Limited (PRAL) Islamabad invites electronic bids from eligible bidders for the establishment, operation, and management of a Central Control Unit (CCU) for Digital Interventions. This procurement is specific to Islamabad and is managed by PRAL’s Procurement Cell located at Galaxy Business Centre, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3. Items being procured: - Central Control Unit (CCU) Solution for Digital Interventions - Rack Mount Servers - SAN (Storage Area Network) Expansion for Primary Site - SAN (Storage Area Network) Expansion for DR Site - Layer II Network Switches (for CCU Room) - Veeam Licenses - Assessment of Contact Centre Options The technical scope includes the supply and installation of advanced IT infrastructure components such as rack mount servers, SAN expansions for both primary and disaster recovery sites, network switches for the CCU room, and software licenses for backup solutions (Veeam). Additionally, an assessment service for contact centre options is included, indicating a mix of goods and consultancy services. Bidders must be registered on EPADS and comply with the detailed requirements and terms provided in the electronic bidding documents. Eligibility criteria typically require valid PEC registration in relevant IT categories, FBR registration, and proven experience in similar digital infrastructure projects. Bidders should ensure their technical and financial proposals meet the Single Stage Two Envelope procedure requirements. The tender submission deadline is **28th July 2026 at 11:00 AM**, with bid opening at 11:30 AM on the same day. Proposals must be submitted electronically via EPADS. Contact details for queries include phone (+92) 51-9259353 and cell 0300-8301934. A practical tip for bidders: Carefully review the EPADS bidding documents and ensure all technical specifications and compliance requirements are met before submission. Early registration on EPADS and thorough preparation of the technical bid will improve chances of success in this competitive procurement.