Central Control Unit and Digital Intervention IT Equipment and Services

Pakistan Revenue Automation (Private) Limited (PRAL) is inviting electronic bids from eligible bidders for the establishment, operation, and management of a Central Control Unit (CCU) for Digital Interventions. This tender is based in Islamabad and focuses on advanced IT infrastructure and digital solutions to enhance operational efficiency. Items being procured: - Central Control Unit (CCU) solution for digital interventions - Rack mount servers - SAN (Storage Area Network) expansion for primary site - SAN (Storage Area Network) expansion for DR site - Layer II network switches for CCU room - Veeam licenses - Assessment of contact centre options The technical scope includes supply and installation of high-end IT hardware such as rack mount servers and SAN expansions for both primary and disaster recovery sites. Network infrastructure will be enhanced with Layer II switches specifically for the CCU room. Software licensing for backup and recovery solutions via Veeam licenses is also included. Additionally, an assessment service for contact centre options is part of the procurement, indicating a comprehensive digital intervention strategy. Bidders must be registered on EPADS and comply with the Public Procurement Rules, 2004. The procurement follows a Single Stage Two Envelope procedure, requiring submission of technical and financial bids separately. Eligibility criteria likely include relevant PEC categories for IT services, valid FBR registration, and proven experience in similar digital infrastructure projects. The electronic proposals must be submitted through EPADS by **28th July 2026 at 11:00 AM**, with bid opening at 11:30 AM the same day. The submission address is the Procurement Cell, Pakistan Revenue Automation Pvt Ltd, Galaxy Business Centre, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad. A practical tip for bidders: Ensure your technical bid clearly demonstrates compliance with all hardware and software specifications and includes detailed documentation of previous similar projects. Early registration on EPADS and thorough review of bidding documents will help avoid last-minute issues and strengthen your proposal.