Procurement of Claim Management Software for National Insurance Company Limited

This tender invites reputed firms to supply Claim Management Software for National Insurance Company Limited based in Karachi. The procurement falls under IT Software & Licenses category and is managed by the Ministry of Commerce, Government of Pakistan. The project aims to enhance NICL's claim processing capabilities through a robust software solution. The scope includes delivering a comprehensive claim management system that integrates with existing NICL infrastructure. The software must support efficient claim registration, tracking, and settlement processes. Firms should consider Karachi's operational environment and ensure the solution is scalable and secure to handle high volumes of insurance claims. Bidders must be registered with Income Tax and Sales Tax departments and listed on the E-PADS portal. Compliance with FBR and ATL requirements for the fiscal year 2025-26 is mandatory. The tender follows a Single Stage – Two Envelope procedure emphasizing both technical and financial evaluation. Submission of a Bid Securing Declaration on stamp paper of at least Rs. 100 is required before the deadline. The deadline for bid submission is on the 20th of January 2026, with the technical bid opening scheduled at 11:30 am the same day. Bids must be submitted electronically via the E-PADS portal. The physical address for submission of the Bid Securing Declaration is the NICL Procurement Department, 5th Floor, Left Wing, NICL Building, Abbasi Shaheed Road, Karachi. Pro-Tip: Ensure your Bid Securing Declaration is properly signed, stamped, and submitted on time to avoid disqualification. Also, review the E-PADS portal carefully for any addenda or clarifications issued before the closing date.