Procurement, Supply, Installation, Integration, Configuration, Testing, Commissioning, and Support of Dashboard Visualization, Video Wall, and Enterprise Virtual Desktop Infrastructure Solutions

The Pakistan Revenue Automation Pvt Limited (PRAL) based in Islamabad Capital Territory is procuring a comprehensive Dashboard Visualization, Video Wall, and Enterprise Virtual Desktop Infrastructure (VDI) solution. This procurement covers supply, installation, integration, configuration, testing, commissioning, and ongoing support of advanced visualization and virtual desktop infrastructure technologies. The technical scope includes two options for the Video Wall: an industrial-grade 55-inch LCD Video Wall arranged in a 7x3 configuration with 21 displays, and a COB Direct View LED (DVLED) Video Wall with pixel pitch not exceeding 1.5 mm. Both options require continuous 24x7 operation capability, high resolution, adjustable brightness, and integrated video wall management systems. The VDI solution must support at least 18 concurrent users with dual-screen support, enterprise-grade compute and storage infrastructure, and comprehensive software licenses. The solution must be scalable, secure, and include centralized management and monitoring. Eligible bidders must be registered with FBR, possess relevant PEC categories if applicable, and demonstrate experience in supplying and installing similar large-format display and VDI solutions. Financial turnover requirements and OEM authorization with local support presence in Pakistan are mandatory. Bidders must submit technical and financial bids through EPADS v2.0 by the submission deadline. The bid submission deadline is Friday, July 10, 2026, at 03:00 PM, with bid opening at 03:30 PM on the same day via EPADS. Manual submissions are not accepted. The procuring agency requires earnest money in the form of a Pay Order and a bid security declaration. Bidders should ensure timely registration on EPADS and prepare complete technical and financial documentation to avoid disqualification. A practical tip for bidders is to carefully review the technical specifications and provide comprehensive OEM authorization letters and technical datasheets to meet the mandatory compliance criteria. Early registration on EPADS and adherence to the single-stage two-envelope procedure will facilitate smooth bid submission and evaluation. The contract includes a three-year comprehensive warranty and support with next business day replacement of critical components, emphasizing the importance of local technical support availability.