Hiring of Single Service Provider to Digitalize and Manage Document Attestation Process, Ministry of Foreign Affairs Islamabad

This tender invites qualified service providers in Islamabad under the Ministry of Foreign Affairs (Consular Affairs) to digitalize and manage the end-to-end document attestation process. The scope includes developing a secure application for applicants to upload documents and apply for attestation online, incorporating biometric identity verification, real-time tracking, and issuance of digital receipts. The service provider will manage Apostille and General Attestation processes for one year, extendable upon satisfactory performance. The selected firm must have at least ten years of experience and a workforce of 500 employees. The project demands robust digitalization and automation capabilities, including biometric verification via fingerprint or NADRA databases, and a tracking app for both customers and MOFA. The provider must ensure transparency by issuing receipts with operator details and disclaimers against forgery. Penalties apply for delays, missing biometric verification, or malpractice, with contract termination possible for repeated breaches. Bidders should be PEC registered and compliant with FBR/ATL requirements for the 2025-26 financial year. The contract includes a performance guarantee of PKR 1 million in the form of a Call Deposit Receipt or Bank Guarantee. The Ministry reserves the right to terminate the contract with one month's notice without cause. Submission deadline is on Tuesday, 21 April 2026 at 12:00 PM, with bid opening at 12:30 PM via the EPADS v2.0 online portal. Bidders must submit bids online and provide a hard copy of bid security to the Director (Consular Affairs), MoFA, Constitution Avenue, G-5/2, Islamabad. All clarifications and addenda will be published on the Ministry's website and EPADS portal. Pro-Tip: Ensure your bid includes all required documents and bid security in the prescribed form. Pay special attention to the digitalization and biometric verification requirements, as penalties for non-compliance are strict and can lead to blacklisting. Also, verify your registration on EPADS v2.0 well before the deadline to avoid disqualification.