Procurement of Enterprise-Level ERP Implementation, Integration, Migration, Hosting, Training and Support Services

The Islamabad Club (Islamabad Club) in Islamabad Capital Territory invites qualified and experienced bidders to participate in the procurement of Enterprise-Level ERP Implementation, Integration, Migration, Hosting, Training and Support Services for the financial year 2026-27. This comprehensive ERP project covers a wide range of modules including Finance & Accounting, Member & Billing Management, Affiliated Member Management, Riding, Polo, Golf, Room Reservation, Catering & Food & Beverage, Event & Party Booking, Business Center, Purchase, Inventory, Gate Pass, Repair & Maintenance, Asset Register, Laundry, Library, Human Resources Information System (HRIS), Sports Subscription & Charges, Tombola Management, Email & Notification Management, Digital Display Management, Member Web Portal & Mobile Access, Complaint & Service Request Management, Suggestions & Feedback, Events & Activities, Sports Facility Reservations, Visitor Management, Cinema Management & Reservation, and Online Food Ordering (Takeaway & Home Delivery). Items being procured: - ERP software licensing for 160 production users - ERP implementation including configuration, customization, integration, data migration, testing, UAT, and go-live - Hosting and data residency within Pakistan with Tier III or higher data center standards - Training, knowledge transfer, and documentation - Post-go-live support and warranty for minimum 12 months The scope includes detailed functional modules for financial management, membership billing, affiliated members, sports and recreational facilities, room reservations, catering, event management, purchase and inventory control, asset and maintenance management, HRIS, and digital communication platforms. The ERP solution must be scalable, modular, web-enabled, and support role-based access control, audit trails, APIs, and integration with mobile and web portals. Eligibility criteria require bidders to have at least 5 years of ERP implementation experience, completed at least 3 similar projects including one enterprise-wide with 100+ users, average annual turnover of PKR 50 million, valid tax registration, Pakistan presence, and legal rights to implement the proposed ERP solution. Joint ventures up to 3 members are allowed with a nominated lead member. Bids must be submitted electronically through EPADS v2.0 by Tuesday, October 20, 2026 at 11:00 AM. Manual submissions will not be accepted. Bid security in the form of Pay Order is required. Technical and financial bids will be evaluated using Quality and Cost Based Selection (QCBS) with 70% weight on technical and 30% on financial evaluation. The contract duration is 280 calendar days from the effective date. Performance guarantee of 10% of contract price is required. Payment milestones are linked to project deliverables including mobilization, requirements, configuration, integration, testing, UAT, go-live, and stabilization. Bidders are advised to carefully review the detailed scope, eligibility, and submission instructions. One practical tip: ensure your technical proposal includes a detailed clause-by-clause compliance matrix referencing this scope document to avoid disqualification. Also, register early on EPADS v2.0 to avoid last-minute submission issues. Contact Islamabad Club Procurement Head at Main Murree Road, Kashmir Road, Islamabad Capital Territory. Phone: +92-301-856-3560, Email: arslan.javed@islamabadclub.org.pk. Visit https://epads.gov.pk/opportunities/federal/procurements/126601 for bidding documents and submission.