External Monitoring Solution Service for NADRA Public Hosted Services

The National Database and Registration Authority (NADRA) Islamabad is procuring an External Monitoring Solution Service specifically for monitoring its public hosted services including websites, APIs, and TCP applications. This service will ensure accessibility and performance verification from multiple global checkpoints across all continents, including Pakistan, for a period of three years. The scope includes monitoring 32 URLs/hosts with features such as concurrent monitoring, multiple browser support, alert escalation, scheduled reports, mobile app status checks, and advanced diagnostic tools. The service must be turnkey and delivered within 4 weeks to NADRA HQ Islamabad. Bidders must be registered firms with valid NTN and GST registrations, active on the FBR ATL list, and not blacklisted. They must provide a bid security of Rs. 33,600/- and submit a detailed compliance sheet confirming adherence to all mandatory technical specifications. Experience in network or application monitoring solutions from 2021-2026 is required, supported by at least one purchase order. The procurement follows a single stage two envelope procedure with electronic bid submission only via EPADS. The submission deadline is 22nd June 2026 at 11:00 am, with bid opening at 11:30 am the same day at NADRA HQ Islamabad. Bidders should ensure timely submission of electronic bids and original bid security documents to avoid disqualification. The contract includes 100% advance payment per annum against bank guarantee and user acceptance certificates. Performance security of 5% of contract value for three years is required. A practical tip for bidders is to carefully prepare the compliance sheet with clear document references for each required feature, as any non-compliance or incomplete submission will lead to disqualification. Early preparation and thorough review of bid documents and technical requirements will enhance chances of success in this competitive tender.