Purchase of Hardware Equipment for Command and Control Center and Call Center, Quetta

This tender invites bids for the purchase of hardware equipment for the establishment of a state-of-the-art command and control center along with a video wall solution and call center services in Quetta, Balochistan. Issued by the National Database and Registration Authority (NADRA), this procurement falls under Electronics & Appliances and IT & Office Equipment categories. The project aims to support the Balochistan Health Card Program by providing advanced video wall screens, video conferencing solutions, color laser printers, and network switches. The delivery location is NADRA Regional Headquarters, Quetta, with a delivery timeline of 7-8 weeks. The technical specifications include industrial-grade 55-inch LCD video wall panels with high brightness and contrast, professional heavy-duty wall mounts, dedicated video wall controllers, and wall-mounted LCD touch control panels. The call center equipment includes high-speed color laser printers and 16-port unmanaged gigabit network switches. Bidders must meet eligibility criteria including valid NTN and GST registration, active ATL status, non-blacklisting, and relevant experience. Manufacturer authorization is required for Lot-1 items. The tender follows a single stage two envelope procedure with electronic bid submission via EPADS. Bid security amounts vary by lot, and a 5% performance security is required upon award. Payment terms specify 100% payment after delivery and successful quality check, supported by delivery challan, invoice, warranty forms, and tax certificates. Liquidated damages of 0.1% per day up to 10% apply for delivery delays. Bidders should ensure compliance with PEC categories and FBR/ATL status for the 2025-26 financial year. Submission deadline is 12th February 2026 at 11:00 am, with bid opening at 11:30 am on the same day at NADRA HQ Islamabad. The physical address for submission and opening is the Procurement Department, NADRA HQ, State Bank of Pakistan Building, Shahrah-e-Jamhuriat, Sector G-5/2, Islamabad. Pro-Tip: Carefully review the technical specifications and ensure all required documents including manufacturer authorization and bid security are submitted timely. Pay special attention to the electronic submission process on EPADS to avoid technical issues that may lead to bid rejection.