Hiring of Domestic and International Courier Services for National Insurance Company Limited for One Year

The National Insurance Company Limited (NICL), under the Ministry of Commerce, Karachi, invites qualified service providers to prequalify for a Closed Framework Agreement for the Hiring of Domestic and International Courier Services for a period of one year. This agreement will cover door-to-door pickup, tracking, and delivery of letters, official documents, legal notices, claim files, policy documents, micro-parcels, and packages for NICL Head Office, Zonal Offices, Regional Offices, and Branches. Items being procured: - Domestic courier services covering Karachi, Lahore, Islamabad, Faisalabad, Hyderabad, Quetta, Peshawar, Muzaffarabad (AJK), and other cities and remote areas - International courier services to major destinations in Asia, Europe, North America, Middle East, and worldwide - Daily scheduled pickup from Head Office and zonal/regional offices - On-call pickup within 2–4 hours for urgent needs - Electronic proof of delivery (e-POD) with online tracking portal - Standard envelopes, waterproof flyers, sealable pouches, and fragile tags supplied free or as per schedule - Liability for loss/damage up to declared value with claims settled within 30 days - Rates quoted per weight slab and zone, inclusive of fuel surcharge, remote-area charges, and taxes The scope includes intra-city same-day or next business day delivery, inter-city delivery within 24–48 hours (48–72 hours for remote areas), and international delivery within 3–7 business days subject to customs clearance. Overnight delivery is available at major hubs. The service provider must maintain confidentiality, secure handling, and chain of custody of consignments. Eligibility criteria include active taxpayer status, minimum 5 years of courier operations, head office in Karachi, Lahore, Islamabad/Rawalpindi, experience with at least 3 clients in Pakistan, ability to provide daily pickup and delivery at all NICL locations, and provision of an online booking and tracking portal. Bidders must not be blacklisted and must comply with all regulatory requirements. Applications must be submitted electronically through the e-Pak Acquisition and Disposal System (EPADS) by Monday, November 30, 2026, at 10:30 AM. Late or manual submissions will not be accepted. Bids will be opened electronically on the same day at 11:00 AM. Interested bidders should register on https://vendors.epads.gov.pk/ if not already registered. A practical tip for bidders: Ensure your online booking and tracking portal is fully functional and demonstrable, as this is a critical requirement for evaluation. Also, maintain clear documentation of your network coverage and client references to meet eligibility criteria effectively.