This tender invites bids from Tier-1/2 or Silver/Gold partners for the renewal of IBM API Connect support and maintenance for three years in Islamabad under the National Database and Registration Authority (NADRA). The procurement falls under IT Software & Licenses category and requires comprehensive OEM back-to-back support, including 24x7 technical assistance, quarterly upgrades, patching, and security compliance. The scope covers all licensed components such as API Gateway, Analytics, Developer Portal, and Management Server. The contract demands adherence to IBM's recommended best practices for upgrades and patching, with detailed documentation and reporting. The delivery timeline is four weeks for OEM support coverage enablement, with the place of delivery at NADRA Central Store, Sector G-9 Islamabad. The tender requires valid NTN, GST registration, ATL status, and a bid security of PKR 900,000. Bidders must be registered with SECP for at least three years and provide manufacturer authorization. PEC category compliance and FBR/ATL status are mandatory, with a performance security of 5% of the contract price. Payment will be made annually in advance upon acceptance certificate and submission of required documents. The tender follows a single stage two envelope procedure with electronic bid submission via EPADS portal. The bid validity period is 120 days, and late or manual bids will not be accepted. The submission deadline is **16th February, 2026 at 11:00 am**, with technical bids opened the same day at 11:30 am at NADRA HQ Islamabad. The bid security must be submitted in original by the deadline. The contract will be awarded to the lowest evaluated responsive bidder meeting all technical and eligibility criteria. Pro-Tip: Ensure timely submission of the original bid security hard copy alongside the electronic bid on EPADS to avoid disqualification. Also, verify all manufacturer authorization documents and compliance certificates are complete to meet NADRA's stringent eligibility requirements.