Procurement of Web Hosting Server Services for SMEDA Website

This tender invites qualified Cloud Service Providers to deliver web hosting server services for the Small and Medium Enterprises Development Authority (SMEDA) in Lahore, Punjab. The procurement covers a fully managed cloud hosting server with Linux platform, designed to deploy PHP+MySQL based enterprise applications. The contract spans three years, ensuring continuous, reliable hosting with 24/7 technical support and high availability. The scope includes a dual-core 2.00 GHz processor, 16 GB RAM, 300 GB enterprise-grade SSD storage with RAID configuration, and 500 GB monthly data transfer. The server environment supports RHEL Alma Linux or Rocky Linux, with Apache or LiteSpeed web servers, MySQL database, and control panels like cPanel or Plesk. Security features include software firewalls, SSL certificates, and daily backups. The service level agreement demands uptime between 99.982% and 99.995%, with fault resolution within one hour. Bidders must be SECP-registered companies, hold valid Income Tax and GST/Provincial Sales Tax certificates, and be on the FBR Active Taxpayers List. Submission requires a bid security of Rs. 150,000 in the form of a bank guarantee or demand draft. Technical evaluation emphasizes client satisfaction, high availability architecture, cloud hosting experience, and Tier III data center certification. Only proposals scoring at least 80% in technical evaluation will proceed to financial evaluation. The PEC category and FBR/ATL compliance are critical; bidders should ensure all documentation is current and valid for the 2025-26 fiscal year. The proposal validity is 120 days, and the performance guarantee is 10% of the contract price. Payments will be made quarterly upon verified invoices. Submission deadline is **April 2, 2026, at 02:00 pm**, with technical bids opened at 02:30 pm the same day via EPADS. The physical address for correspondence is SMEDA, 4th Floor, Building No. 3, Aiwan-e-Iqbal Complex, Egerton Road, Lahore. Pro-Tip: Ensure your bid security is submitted both electronically and in original form before the deadline to avoid disqualification. Also, carefully review the technical specifications and evaluation criteria to maximize scoring, especially on data center certification and failover architecture.