Operational Services for Company Operated Outlet Sites Central and North Region

Pakistan State Oil Company Limited (PSO) invites quotations for comprehensive operational services at its company operated retail outlet sites in the Central and North Region, specifically covering locations in Islamabad Capital Territory and Khyber Pakhtunkhwa including Swat Motorway, Lehtrar Road, and Bahria Town Phase 8 Rawalpindi. The scope includes administration and accountancy services, cash and credit handling, refueling and traffic management, janitorial services, and cash management services across multiple retail outlets. The operator will be responsible for day-to-day management ensuring efficient, safe, and customer-centric operations. This includes staff supervision, stock management, compliance with health, safety, and environmental standards, and accurate financial record keeping. The operator must maintain high standards of cleanliness, customer service, and security, including handling cash and electronic payments with due diligence. The contract also requires adherence to all applicable laws, labor regulations, and company policies as detailed in the provided manual. Eligible bidders should have relevant experience in operational services, valid FBR registration, and must comply with all legal and regulatory requirements. The tender emphasizes the importance of earnest money, submission of technical and financial bids, and adherence to the financial year timelines. The submission deadline is 07 July 2026, with quotations to be submitted at PSO House, Khayaban-e-Iqbal, Clifton, Karachi. A practical tip for bidders is to ensure thorough understanding and compliance with the detailed operational manual and to maintain clear documentation and timely reporting to avoid penalties. Proper staff training and adherence to safety protocols will be critical for successful contract execution. Bidders should also prepare for possible audits and maintain readiness for immediate corrective actions as required by PSO.