Passenger Layover Services for PIA Transit and Delayed Flights at Madinah Airport

This tender invites qualified 2, 3, and 4-star hotels and hotel management companies in Madinah to provide passenger layover services for Pakistan International Airlines transit, diverted, and delayed flight passengers. The contract spans three years with a 60-day exit clause, focusing on accommodation, meals, and transportation services. The scope includes providing rooms with triple occupancy, complimentary meals, and airport pick-and-drop transportation with air-conditioned vehicles. Hotels must maintain high standards including power backup, cooling/heating systems, medical emergency support, and hygiene. The location within 10 km of Madinah Airport is preferred to ensure timely passenger transfers. The tender emphasizes operational flexibility with no fixed check-in/out times and requires hotels to accommodate PIA staff and families at approved rates. Bidders should ensure compliance with all applicable government licenses, tax registrations, and maintain a valid bank account. The tender follows a single stage two envelopes bidding procedure with mandatory registration on the EPADs portal. Payment terms are net thirty days, and quoted rates must be firm and inclusive of all government taxes. A non-refundable tender fee of SAR 15,000 is required. The contract includes strict clauses on performance guarantees, indemnity, penalties, and blacklisting for non-compliance. Submission deadline is on the 21st of February 2026 at 1300 hrs local time, with bid opening at 1430 hrs on the same day at the PIA Madinah Office, Sultana Road. Bidders must submit sealed bids via the EPADs online portal. The physical address for queries and submissions is the Station/Sales Manager, PIA Madinah Office. Pro-Tip: Ensure your technical proposal fully addresses all mandatory services and documentation requirements before submission. Missing the tender fee payment or EPADs registration will lead to disqualification. Also, carefully review the evaluation criteria to maximize scoring on location, amenities, and compliance to avoid rejection at the technical evaluation stage.