Prequalification of Travel Agencies for Air Ticketing Services at COMSATS University Lahore Campus

COMSATS University Islamabad Lahore Campus is inviting prequalification proposals from reputed air travel and ticketing agencies for provision of domestic and international air ticketing services. This procurement is specifically for the Lahore campus located on Defence Road, Off Raiwind Road, Lahore. The scope includes confirmed reservations, ticket issuance, rebooking, cancellations, and refunds, along with financial management and reporting. Agencies must provide transparent billing, maintain transaction records, and assign a dedicated liaison officer for coordination and customer support. Optional services such as visa assistance, travel insurance facilitation, and hotel reservations may also be requested. Eligible bidders must have active IATA accreditation, a physical office in Lahore, valid NTN and GST registration, and must not be blacklisted. Experience of at least five years with a strong client portfolio including government or semi-government entities is required. The evaluation will consider experience, client list, annual turnover, and past performance certificates. The tender follows a Single Stage One Envelope Procedure under PPRA rules. The submission deadline is **July 1, 2026 at 14:00 hrs**. Bidders must upload their proposals via the e-Pak Acquisition & Disposal System (e-PADS). Tender fee of Rs. 2,500 and Earnest Money of Rs. 25,000 in the form of CDR or Pay Order must be submitted as per instructions. The bids will be opened half an hour after closing in the presence of bidders who choose to attend. A practical tip for bidders is to ensure all documents including tender fee and earnest money are submitted correctly and on time, as incomplete or late submissions will be rejected. Also, carefully follow the refund policies of airlines and maintain clear communication with the university's procurement office to avoid disqualification.