This tender invites bids for the renewal of support services for the Dell PowerStore 500T storage solution in Karachi under the Sindh Integrated Emergency and Health Services (SIEHS). The procurement focuses on ensuring uninterrupted hardware and software support, proactive monitoring, and access to Dell's enterprise support services to maintain seamless data availability and performance optimization for critical workloads. The PowerStore 500T features a 2U enclosure with 10 NVMe SSD drives totaling 19.2 TB raw capacity, dual Intel Xeon processors, and advanced data reduction technologies, making it a vital asset for SIEHS's data infrastructure. Bidders must be registered companies listed on the FBR and SRB active taxpayer lists and comply with the Single Stage One Envelope bidding procedure via the EPADS portal. The tender requires a refundable bid security of PKR 96,000 and a non-refundable tender fee of PKR 3,000. The contract includes strict compliance with technical specifications, performance security, and adherence to SPPRA rules. The submission deadline is set for 9th March 2026 at 10:30 AM, with bid opening at 11:00 AM at the SIEHS office in Karachi. Participants should ensure their PEC category and FBR/ATL status are current for the fiscal year 2025-26. The tender emphasizes the importance of submitting complete and responsive bids, including the prescribed bid security and tender receipt. Late or conditional bids, or those from blacklisted firms, will be rejected. The contract will be governed by Pakistani law, with Karachi courts having exclusive jurisdiction. Bidders are advised to prepare their submissions carefully, noting the requirement for a 90-day bid validity and the necessity of performance security post-award. The SIEHS office at 43-15/K, Block 6, PECHS, Karachi, serves as the submission and opening venue. Pro-Tip: Ensure the bid security pay order is submitted both electronically and in hard copy before the deadline to avoid disqualification, and verify all documents for compliance with the latest SPPRA amendments.