Renewal of Oracle Enterprise Edition License Support and Maintenance for Three Years

The Directorate General Immigration and Passports, Islamabad, is inviting quotations for the renewal of the existing Oracle Enterprise Edition license support, maintenance, and updates for a period of three years. This procurement is specifically for the Directorate General located at G-8/1, Mauve Area, Islamabad Capital Territory. The scope includes annual maintenance and support services, integration, testing of equipment, and ensuring the license and services remain fully operational and compliant with technical specifications. The successful bidder will also provide quarterly maintenance of the Data Center including health checks and cleaning, with 24/7/365 onsite support. Eligible bidders must be NTN/GST registered companies with valid FBR/ATL registration and must have at least three years of experience in IT equipment maintenance and support. They should provide a client list, technical staff details, ISO certificates, and satisfactory performance certificates from at least three government or semi-government clients. A bank draft or guarantee of Rs. 280,000 as earnest money is required. The tender follows a single stage two envelope procedure with technical and financial bids submitted electronically via EPADS. The deadline for submission is **May 2026 at 11:30 AM**, with bid opening at 12:00 PM the same day. Bidders should ensure all documents are properly signed and stamped, and submit the original earnest money before the closing date to the Director (Network/Logistics) at the Directorate General Immigration and Passports headquarters. Manual bids will not be accepted. A practical tip for bidders is to carefully prepare the technical proposal according to Annex-II and Annex-I requirements, including a signed cover letter, to avoid immediate rejection. Early registration on the e-PADS portal and thorough review of the tender documents online will help ensure compliance and timely submission.