Repair and Maintenance Service for Passenger and Patient Lifts at Dow University of Health Sciences Karachi

This tender invites qualified service providers in Karachi to undertake repair and maintenance of passenger and patient lifts at Dow University of Health Sciences (DUHS). The contract covers comprehensive preventive and corrective maintenance to ensure optimal uptime and safety of all lifts installed across DUHS campuses. The scope includes monthly and quarterly inspections, servicing, parts replacement, and 24/7 response to faults with a target uptime exceeding 80%, critical for hospital operations. The work demands skilled technicians and engineers capable of handling mechanical and electrical components such as motors, gearboxes, safety switches, sensors, and control panels. Maintenance must follow manufacturer guidelines and include detailed record-keeping of all activities, complaints, and repairs. The contractor must maintain a stock of genuine OEM parts and consumables, ensuring timely replacements and warranty compliance. The contract duration is initially 12 months with possible extension based on performance. Bidders should hold valid PEC registration, NTN, and Sindh Sales Tax certificates with active taxpayer status. Compliance with FBR/ATL requirements for the fiscal year 2025-26 is mandatory. The contractor must demonstrate at least five years of relevant experience, a functional workshop in Karachi, and qualified technical staff including a graduate engineer and technicians. Bid security and performance guarantees are required as per DUHS rules. Submission deadline is **2026-01-05 23:59:59** via the online EPADS portal. Technical bids will be opened first, followed by financial bids of technically qualified bidders. The physical address for bid security and tender fee submission is Admin Block 5th Floor, DMC Campus, Baba-e-Urdu Road, Karachi. Bidders must ensure all documents are complete and signed. Pro-Tip: Carefully review the tender documents for specific stamp duty and bid security submission requirements. Missing or incorrect documentation is a common cause of disqualification. Also, maintain clear logs and timely reporting to DUHS to avoid penalties related to response times and service quality.