Provision of SLA Support Services for Fortinet Security Equipment Installed at Data Centres

Pakistan Remote Sensing Satellite Authority (PRAL) Islamabad invites qualified suppliers to submit electronic bids for SLA Support Services of Fortinet Network Security Equipment installed at its Data Centres located in Islamabad and Karachi. This procurement is managed by the Procurement Cell of PRAL, based in Islamabad. Items being procured: - SLA Support Services for Fortinet Network Security Equipment at Data Centres in Islamabad and Karachi The scope of work includes comprehensive support and maintenance services for Fortinet security devices ensuring optimal performance and security of the network infrastructure at the specified data centres. Bidders must be experienced in handling Fortinet equipment and capable of providing timely and effective SLA-based support. Eligibility criteria include valid registration with FBR and ATL, relevant experience in network security support services, and compliance with Public Procurement Rules 2004. Technical bids will be evaluated based on capability and past performance. Bidding documents are available electronically on EPADS at https://epads.gov.pk and https://ppms.ppra.gov.pk. Electronic proposals must be submitted through EPADS 2.0 by the deadline of 07 August 2026 at 3:00 PM. Bids will be opened the same day at 3:30 PM. The Procurement Cell is located at Galaxy Business Centre, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad. Contact phone: (+92) 51-9259353. A practical tip for bidders: Ensure your electronic submission is complete and uploaded well before the deadline to avoid last-minute technical issues on the EPADS platform. Also, carefully review the SLA requirements and provide detailed evidence of your Fortinet support experience to strengthen your technical bid.