Supply Installation Integration Maintenance and Technical Support of Storages SAN Switches and Allied Equipment

The SBP Banking Services Corporation (SBP BSC) Karachi is procuring Supply, Installation, Integration, Maintenance and Technical Support of Storages, SAN Switches & Allied Equipment. This procurement is specifically for two all-flash NVMe storage arrays and four SAN switches to be installed at two sites: Karachi and Hyderabad. The storages must have dual active/active controllers, industry standard x86 processors, NVMe disk types, and at least 100TiB usable capacity after RAID-6. The SAN switches must be identical models with 32 active ports and 32Gbps SFP, supporting key features like NPIV and ISL connectivity. The supplier will be responsible for certifying compatibility with existing systems and performing integration with full documentation. The technical scope includes delivery, installation, configuration, integration, and commissioning of the complete solution at both primary and disaster recovery sites. The project timeline is 24 weeks from the date of notification of award. The supplier must provide a detailed project plan including setup diagrams and data migration plans. The solution must be supported by a five-year OEM-backed warranty and SLA with 24x7x4 support including onsite engineering support. The SLA covers hardware, firmware, software updates, and incident management with defined severity levels and response times. Eligibility criteria require bidders to be OEMs or authorized partners with at least three similar projects completed in the last five years, a service/support office in Karachi, and minimum annual turnover of Rs. 500 million. Bidders must be registered with FBR and on the Active Taxpayer List. Blacklisted firms are disqualified. Bids must be submitted electronically via EPADS by 10 June 2026 at 11:00 AM. Technical and financial proposals are submitted separately under the single stage two envelope procedure. Original bid security of PKR 1,200,000 must be submitted before the closing date. The submission address is Procurement Division I (IT), General Services Department, SBP BSC, 3rd Floor BSC House, I.I Chundrigar Road, Karachi. The bid opening will be held on the same day at 11:30 AM. Bidders are advised to carefully review the technical specifications and ensure compliance with all mandatory requirements. A practical tip for bidders is to ensure timely submission of original bid security and to prepare a comprehensive project plan demonstrating capability to meet the 24-week timeline. Early coordination with OEMs for warranty registration and SLA compliance will strengthen the bid. The contract will be awarded to the lowest evaluated responsive bidder meeting all eligibility and technical criteria. This is a significant opportunity for qualified suppliers to provide critical IT infrastructure to a premier financial institution in Pakistan.