Technical Support Provider for 14 ETTM Toll Plazas on National Highways and NTOC at NHA HQ

This tender invites qualified firms in Islamabad under the National Highway Authority (NHA) for IT software and services related to Electronic Toll and Traffic Management (ETTM) systems across 14 toll plazas on national highways and the National Traffic Operation Centre (NTOC). The scope covers technical support provision for toll plazas located on major routes including N-5 and N-80, ensuring seamless operation and maintenance of toll collection and traffic monitoring systems. The work involves managing complex IT infrastructure at multiple sites such as Iqbal Shaheed, Harro, Sangjani, and others, requiring expertise in software support, system troubleshooting, and real-time data management. The technical challenges include maintaining uptime, integrating with national traffic systems, and supporting hardware-software interfaces in a high-traffic environment across diverse geographic locations. Bidders must hold valid PEC operator licenses and be registered with the Income Tax and Sales Tax departments, maintaining active status on the FBR Active Taxpayer List (ATL). Compliance with PEC and FBR regulations for the fiscal year 2025-26 is mandatory. Firms should ensure their registration on the PPRA e-procurement system (EPADS) as manual bids will soon be phased out. Submission deadline is set for 21st January 2026 at 11:00 AM, with technical bids opening at 11:30 AM on the same day. Bids must be delivered to the National Highway Authority office at 28-Mauve Area, Sector G-9/1, Islamabad. Interested parties should monitor the official NHA e-bidding portal for updates and addenda. Pro-Tip: Carefully review the bid security and Earnest Money requirements detailed in the bidding documents on the NHA portal. Missing the specific Call Deposit Receipt (CDR) format or stamp duty details can lead to disqualification, so ensure all financial documents comply fully with the stated criteria.