This tender invites qualified firms in Karachi to provide comprehensive annual service and maintenance for all air conditioners and HVAC systems at Dawood University of Engineering & Technology (DUET). The contract covers regular servicing every two months, including lubrication, gas refilling, filter cleaning, electrical checks, and emergency support 24/7. The scope excludes major repairs or replacement of parts, which will be charged separately at market rates with prior approval. The university expects at least 15 service complaints addressed weekly, ensuring uninterrupted operation of critical facilities like data centers and seminar halls. The contract period is one year, extendable based on performance. Bidders must be registered with FBR and SRB, possess relevant PEC codes, and demonstrate at least five years of experience in HVAC maintenance. The contract requires a fixed price bid in PKR, valid for 90 days, with a bid security of PKR 87,500. Performance security of 10% of the contract price is mandatory upon award. The service provider must comply with all technical specifications and maintain spare parts inventory to ensure timely repairs. Liquidated damages apply for delays, with penalties escalating up to 10% of contract value. Ensure your firm is active on the ATL and FBR tax lists and meets the financial turnover criteria of PKR 3.5 million over the last five years. The submission deadline is the 5th of July 2024, with bids opened on the same day. Bids must be submitted in sealed envelopes to the Director ICT, DUET Main Campus, Karachi. Technical and financial bids will be evaluated on fixed price and compliance with specifications. Pro-Tip: Carefully review the tender documents for the detailed penalty structure and ensure your bid includes all required certifications and a complete spare parts rate list. Missing documentation or non-compliance with PEC and tax requirements often leads to disqualification. Also, confirm the bid security format and validity period to avoid rejection.