Service and Maintenance of Audio Video Conferencing System and SMD Displays at National Assembly Secretariat Islamabad

This tender invites bids from qualified firms for the service and maintenance of Audio Video Conferencing Systems and SMD displays installed at the National Assembly Secretariat in Islamabad. The National Assembly Secretariat requires experienced and tax-registered companies to provide ongoing technical support and replacement of faulty components for these critical communication systems under two separate lots. The scope covers maintenance of the Audio Video Conferencing System in Committee Room No. 02 and SMD displays in the National Assembly Hall and Committee Rooms 2, 5, and 7. The work involves cleaning, servicing, firmware updates, troubleshooting, repair, and replacement of equipment and parts as needed. The equipment includes advanced audio mixers, video conferencing codecs, LED smart screens, and wireless interpretation systems. The site is located in Islamabad, requiring firms to deploy qualified technical staff onsite during official working hours to ensure uninterrupted operation. Bidders must be NTN/GST registered and listed on the Active Taxpayers List (ATPL) of FBR. Compliance with PEC categories is advised, and firms should ensure their financial turnover and technical capacity meet the tender requirements for the 2025-26 financial year. Bid security and performance guarantees are mandatory. The tender follows Rule 36(b) of the Public Procurement Rules 2004, using a single stage two-envelope bidding procedure. Submission deadline is on the 4th of February 2026 at 11:00 am, with bid opening at 11:30 am via the EPADS online portal. No manual bids will be accepted. Bidders should visit the National Assembly Secretariat for equipment inspection prior to submission, providing prior intimation. The physical address for correspondence is the National Assembly Secretariat, Islamabad. Pro-Tip: Ensure all mandatory documents including NTN, GST, ATPL certificates, and bid security in the form of Call Deposit Receipt (CDR) are correctly uploaded on EPADS. Missing any mandatory item or incorrect submission under the designated lot may lead to disqualification. Also, verify the specific technical staff qualifications and OEM support letters as these are critical for technical evaluation.