Dow University of Health Sciences Karachi invites bids for hiring Business SMS and WhatsApp Alert Services under the IT Software & Licenses category. This tender is issued by the Dow University of Health Sciences, a premier health sciences institute in Karachi, Sindh. The contract involves provision of cloud-based SMS and WhatsApp messaging services to support two-way communication for alerts, notifications, and reminders. The scope includes sending approximately 6 million SMS and 3.5 million WhatsApp messages annually, with features such as SMS masks, short codes, and a secure web portal with multi-factor authentication. The platform must ensure 24/7 availability, real-time delivery reports, and support for bulk messaging with scheduling and contact import capabilities. The service provider must be PTA approved and operate from a Tier-III certified data center with geo-redundancy for high availability and disaster recovery. Bidders should have a valid PTA GSM Telecom Service License, demonstrate at least five years in business, and provide evidence of similar projects with an average annual turnover of no less than PKR 40 million. Compliance with FBR Active Taxpayer List (ATL) status and submission of bid security and performance security are mandatory. The contract is initially for two years with a possible one-year extension subject to performance. The submission deadline is **2026-01-05 23:59:59** with online bid submission through EPADS portal. Technical proposals will be opened first, followed by financial proposals of technically qualified bidders. The physical address for bid security and tender fee submission is Admin Block 5th Floor, DMC Campus, Baba-e-Urdu Road, Karachi. Bid opening and evaluation will be conducted online. Pro-Tip: Ensure your bid includes all mandatory documents such as valid PTA license, tax certificates, and bid security in the prescribed form. Missing or incomplete documentation is a common cause for disqualification. Also, carefully review the tender for stamp duty requirements on contract agreements to avoid delays in contract execution.