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Procurement of Group Health Insurance for Staff of Sindh Emergency Rescue Service (Rescue 1122) for Year 2026–2027

Tender No: SERS/DIR(F)/HQ/3782/2026
Active Tender
Closing Date:
2026-10-30

Tender Overview

Category
Financial & Insurance Services
Sector
Services
Tender Type
Services
Procurement Method
Single Stage Two Envelope Procedure
Submission Method
Technical and Financial proposals to be submitted separately via EPAD system or in person at the office of the Director Finance & Procurement, Sindh Emergency Rescue Service (Rescue 1122), Headquarters, Plot No. 9, Block-17, Gulshan-e-Iqbal, Karachi
Source Name
SINDH PPRA

Location & Dates

City
Karachi
Province
Sindh
Country
Pakistan
Publish Date
2026-10-11
Closing Date
2026-10-30
Created At
2026-10-11 15:08:16

Contact & Websites

Contact Person
Director Finance & Procurement
Contact Phone
+92-21-99334071
Contact Email
info@sers.gos.pk
Website
https://www.sers.gos.pk

Tender Document

Tender Description

Sindh Emergency Rescue Service (Rescue 1122) Karachi invites bids for the procurement of Group Health Insurance coverage for its staff for the financial year 2026–2027, extendable subject to mutual consent and availability of funds. The procurement follows a Single Stage Two Envelope Procedure under SPPRA Rule 46-2. The insurance coverage is intended for approximately 1,618 eligible employees including uniformed, operational, and administrative staff aged 18 to 60 years.\n\nItems being procured:\n- Group Health Insurance coverage Plan A for BPS 1–17 employees with hospitalization and related limit of PKR 1,000,000 per person per year\n- Group Health Insurance coverage Plan B for BPS 18–20 employees with hospitalization and related limit of PKR 1,000,000 per person per year\n- Room rent limits of PKR 15,000 (Plan A) and PKR 25,000 (Plan B) per day\n- Pre-hospitalization diagnosis, consultation, and medicines coverage\n- Post-hospitalization follow-ups (reimbursement)\n- Day-care surgeries and specialized investigations (reimbursement)\n- Optional additional benefits such as ICU treatment, surgical expenses, emergency treatment, ambulance services, maternity benefits, OPD treatment, critical illness coverage, accidental death/disability benefits, dental and optical treatment, worldwide emergency coverage, and war/terrorism risk coverage where permissible\n\nThe insurer must provide a broad hospital network with cashless hospitalization, 24/7 emergency assistance, pre-authorization services, and efficient claims settlement within 60 days of complete documentation. The bidder must be SECP licensed, have valid NTN/STRN, at least five years of relevant experience, preferably with government/public sector clients, and a minimum AA or equivalent credit rating.\n\nBidders must submit technical and financial proposals separately via the EPAD system or at the office of the Director Finance & Procurement, Sindh Emergency Rescue Service (Rescue 1122), Headquarters, Plot No. 9, Block-17, Gulshan-e-Iqbal, Karachi. The deadline for bid submission is 30 October 2026 at 14:00 hrs, with bid opening at 14:30 hrs the same day. Performance security of 5% of contract value is required. Bids must comply with all mandatory documentation and evaluation criteria including experience, client list, financial strength, claims settlement performance, and service infrastructure.\n\nA practical tip for bidders: Ensure your financial proposal is submitted on company letterhead, signed and stamped, with clear pricing in figures and words to avoid rejection. Also, attach all required documentary evidence in the technical bid to avoid disqualification.\n\nThis procurement offers a valuable opportunity for insurance companies to partner with a key provincial emergency service, providing comprehensive health coverage to a large and diverse workforce in Karachi, Sindh.
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