Open Framework Agreement for Multiple Services and Support at NCCIA HQs Islamabad

The National Cyber Crimes Investigation Agency (NCCIA), located at G-10 Office Islamabad, invites qualified suppliers to prequalify for an Open Framework Agreement for Multiple Services and Support at its headquarters. This framework agreement aims to facilitate on-demand supply of various services through subsequent Call-Off Contracts over a period of 36 months. The procurement covers a comprehensive range of services essential for the maintenance and operational efficiency of NCCIA's facilities and equipment in Islamabad. Items being procured: - Repair and Maintenance of Transport (Cars and Motorcycles) including engine oil replacement, tuning, wheel alignment, brake service, denting and painting, battery and tyre replacement - Repair and Maintenance of Machinery and Equipment such as photocopiers, electric generators, air conditioners, UPS, water dispensers, solar panels, and other electrical/mechanical equipment - Repair and Maintenance of Computer Hardware and IT Equipment including computers, printers, fax machines, scanners, CCTV cameras, servers, networking devices, and software installation - Repair and Maintenance of Furniture and Fixtures including polishing, repairing tables, chairs, drawers, wooden and steel almirahs, curtains, blinds, and foam replacement - Repair and Maintenance of Office Building including masonry, glass doors, windows, partitions, false ceilings, landscaping, driveways, sidewalks, parks, and gardens The technical scope involves comprehensive repair, maintenance, and support services covering mechanical, electrical, IT, furniture, and building infrastructure at NCCIA HQs. The services require skilled manpower, appropriate tools, and timely execution to ensure uninterrupted operations. Eligibility criteria include valid CNIC and NTN, active FBR registration with GSTN and ATL, possession of necessary tools and equipment, non-blacklisting affidavit, qualified human and technical resources, financial capability demonstrated by bank statements, and warehouses located in Rawalpindi and Islamabad. Prior experience with government or semi-government bodies is also required. Applications must be submitted electronically through the e-Pak Acquisition and Disposal System (EPADS) v2.0 by **Tuesday, November 24, 2026 at 11:00 AM**. Technical bids will be opened the same day at 11:30 AM via EPADS. Manual submissions will not be accepted. Interested vendors should ensure timely registration on the EPADS portal and comply fully with the prequalification documents. A practical tip for bidders: Carefully review the detailed qualification criteria and ensure all required documents, including valid tax registrations and non-blacklisting affidavits, are complete and uploaded correctly on EPADS to avoid disqualification. Early submission is advised to handle any technical issues with the portal. This framework agreement offers a valuable opportunity for suppliers to engage in multiple service contracts with NCCIA, supporting critical cyber crime investigation infrastructure in Islamabad.