Prequalification of Travel Agencies for Air Ticketing and Travel Services at COMSATS University Islamabad Lahore Campus

COMSATS University Islamabad Lahore Campus is seeking to prequalify reputable travel agencies for provision of comprehensive air ticketing and travel services. This procurement is specifically for agencies with an established office presence in Lahore to serve the university's faculty, officers, and authorized personnel. The scope includes domestic and international air ticket bookings, confirmed reservations, ticket issuance, rebooking, cancellations, and refunds. Agencies must provide multiple routing options including economy and business class, issue e-tickets and hard copies, and handle all travel documentation accurately. Financial management responsibilities include transparent billing with itemized invoices and maintaining complete transaction records. The selected agencies will assign a dedicated liaison for coordination and ensure professional communication and timely responses, including emergency support. Optional services such as visa processing guidance, travel insurance facilitation, and hotel reservations may also be requested. Eligibility criteria require bidders to hold active IATA accreditation, valid NTN and GST registration, and registration with SECP or Registrar of Firms. Firms must submit an affidavit of non-blacklisting and comply with airline refund policies. Experience of at least five years with a minimum 70% passing score based on evaluation parameters such as client portfolio, annual turnover, and past performance certificates is mandatory. The procurement follows a Single Stage One Envelope procedure under PPRA rules. Tender fee of Rs. 2,500 and earnest money of Rs. 25,000 must be submitted as per instructions. Bids must be uploaded via the e-Pak Acquisition & Disposal System (e-PADS) by the closing date of May 6, 2026, at 14:00 hours. Bidders should attend the bid opening held half an hour after closing at the university campus. A practical tip for bidders is to ensure all required documents including scanned tender fee and earnest money drafts are emailed to the specified contacts before submission. This avoids disqualification due to incomplete or late submissions. Strict adherence to the tender conditions and timely submission will enhance chances of successful prequalification. The university reserves the right to reject bids without earnest money or those received after the deadline. This tender offers a valuable opportunity for travel agencies to establish a long-term framework agreement with a prestigious public sector university in Lahore.