Renewal of in-use Any.Run Malware Sandboxing Solution with Technical Support

SBP Banking Services Corporation (SBP BSC) Karachi invites electronic bids from registered bidders on EPADS 1.0 for the Renewal of in-use Any.Run Malware Sandboxing Solution with Technical Support. This procurement is under National Open Competitive Bidding using Single Stage Two Envelope Procedure as per Public Procurement Rules 2026. The solution involves renewal of 05 Enterprise Suite licenses with Windows server, macOS and TI Lookup for 3 years, including 3 years local technical support. The Supplier shall provide license activation, configuration, and technical support services ensuring uninterrupted operation and compliance with the technical specifications. The scope includes unlimited technical support covering queries, bug fixes, upgrades, customization, troubleshooting, and reporting. Response times for issues are categorized as RED (4 hours), ORANGE (24 hours), and GREEN (48 hours) with escalation to OEM for on-site support if required. The Supplier must provide documentation, assign a Support Account Manager, and ensure smooth operations for at least one month post-implementation. Bidders must be registered with FBR, on ATL, and submit bid security of PKR 160,000/- in acceptable form. Bids must be submitted via EPADS by 23 November 2026 at 11:00 AM. Technical proposals will be evaluated first, followed by financial proposals of technically qualified bidders. The contract will be awarded to the lowest evaluated compliant bidder. Items being procured: - Renewal of 05 Enterprise Suite licenses with Windows server, macOS and TI Lookup for 3 years - 03 Years local technical support and maintenance The technical scope includes license activation, configuration, and ongoing support to ensure malware sandboxing capabilities for interactive analysis and investigation of suspicious files and URLs in an isolated environment. Eligibility requires OEM authorization or partnership, verifiable presence in Pakistan, minimum annual turnover of PKR 30 million in last 3 years, NTN and GST registration, and compliance with PPRA rules. Key dates include bid submission deadline on 23 November 2026 at 11:00 AM and bid opening at 11:30 AM same day. Bids must be submitted electronically on EPADS only; manual bids are not accepted. Original bid security must be delivered to SBP Karachi office by closing date. Practical tip: Ensure all bid documents including technical forms and bid security are uploaded correctly on EPADS and original bid security is physically delivered timely to avoid rejection. Contact SBP Procurement Division I (IT) for clarifications and support.