Repair of I.T Equipment for Federal Board of Revenue (Inland Revenue), Karachi

The Federal Board of Revenue (Inland Revenue), Karachi, invites bids for the repair of I.T equipment under contract reference P161217 for the financial year 2026-27. This procurement covers non-consultancy services related to diagnosing, fixing, and replacing faulty hardware components such as drives, RAM, power supplies, screens, and network gear, as well as restoring supporting software to ensure full operational functionality. The scope includes preventive maintenance like cleaning and firmware updates, and corrective break-fix services to maximize uptime with defined response-time guarantees. Items being procured: - Schneider IO replacement 3M - Cable management racks on 3rd, 5th, 6th & 7th floors - PVC Box IO plates - 15 U network rack with 2 PDU and 2 Fans - CAT 6 Cable 3m Schneider or equivalent - Network maintenance with 1 year dedicated person on premises - Cable pulling, IO fixing, IP plates fixing & cable replacement on 3rd, 5th, 6th & 7th floors - Server machine rack mount HP ProLiant 760D1 G6 (Motherboard, 16GB RAM, 72 GB Hard Disk x3, Power Supply x2) - Server machine tower Dell Power Edge 2900 (Motherboard, 16GB RAM, Hard Disk SAS 72 GB x3, Power Supply x2) - Network Switch Cisco 3550/3560 (48 Port) POE - Network Switch Cisco 3550/3560 (24 Port) POE - IO Port 3 M with Face Plate - Network Switch Cisco 3560/3750 (24 Port) The technical scope involves comprehensive repair and maintenance services at the Federal Board of Revenue premises located at 6th Floor, Tax House, Shahrah-e-Kamal Atta Turk, Karachi. Bidders must be registered with FBR, NADRA, and Sindh Revenue Board (SRB) and comply with eligibility criteria including technical competence and financial resources. A bid security of 5% of the estimated cost in the form of a Pay Order is mandatory. Bids must be submitted electronically via EPADS v2.0 by Thursday, November 12, 2026, at 11:00 AM. Manual submissions will not be accepted. The bid opening will occur on the same day at 12:00 PM on EPADS. Vendors not registered on EPADS v2.0 are advised to register promptly. The contract period is for one year starting July 1, 2026, with a probation period of three months. The department reserves the right to reject any bid or cancel the contract if performance is unsatisfactory. A practical tip for bidders: Ensure all technical and financial documents are complete and uploaded correctly on EPADS v2.0 before the deadline to avoid disqualification. Pay special attention to submitting the original bid security to the specified office address before bid submission deadline. This procurement offers a valuable opportunity for qualified service providers to engage with a major federal department in Karachi, ensuring critical IT infrastructure remains operational and efficient.