Repair and Maintenance of Medical Machinery and Equipment with Annual Service Maintenance Contract at Shaheed Mohtarma Benazir Bhutto Institute of Trauma Karachi

The Shaheed Mohtarma Benazir Bhutto Institute of Trauma (SMBBIT), Karachi, is procuring comprehensive repair and maintenance services for its medical machinery and equipment under an annual service maintenance contract. This procurement specifically targets the upkeep and servicing of critical medical devices including CT scans, sterilizers, washers, dryers, ventilators, defibrillators, syringe pumps, and other essential hospital equipment located at SMBBIT and its satellite trauma centers across Sindh Province. The technical scope encompasses periodic preventive maintenance (PPM) as per Original Equipment Manufacturer (OEM) guidelines, including safety checks, calibration, lubrication, software updates, and replacement of defective parts such as cards, batteries, UPS, screens, and x-ray tubes. The contractor is also responsible for providing lubricants and consumables, responding to service calls within one hour on a 24/7 basis, and ensuring availability of fast-moving spare parts within 24 hours or seven working days for imported components. Eligibility criteria require bidders to be registered manufacturers, importers, sole agents, or authorized distributors with EPADS SPPRA registration and valid FBR/ATL tax status. Experience of at least three years with documentary proof, PEC registration if applicable, and compliance with technical evaluation criteria outlined in the bidding documents are mandatory. Bidders must also submit a tender fee of Rs. 5,000 via pay order and a bid security of 5% of the total quoted price. Key dates include the submission deadline which is strictly enforced via electronic bid submission on the EPADS SPPRA portal. Tender purchase receipts must be uploaded prior to bid submission, and no late bids will be accepted. The contract period is one year starting from the award date, extendable for two additional years based on satisfactory performance. A practical tip for bidders is to conduct a thorough site visit and equipment survey in coordination with the Biomedical Engineer of SMBBIT before submitting bids. This ensures full understanding of the technical requirements and avoids disqualification due to incomplete or non-compliant submissions. Additionally, bidders should ensure all bid documents are signed on every page and samples are submitted timely as per instructions to avoid rejection. This tender offers a significant opportunity for qualified service providers to engage with a leading trauma institute in Karachi, contributing to the maintenance of critical healthcare infrastructure with a clear framework for performance and penalties.