Request for Proposal for Integrated SLA Extension and Technology Refresh at Higher Education Institutions (HEIs)

The Higher Education Commission - HEC (Higher Education Commision (HEC)) Islamabad invites sealed bids through EPADS v2.0 for the procurement of goods under the Request for Proposal (RFP) for Integrated Service Level Agreement (SLA) Extension and Technology Refresh at Higher Education Institutions (HEIs). This procurement covers two lots: Lot-1 includes Wi-Fi infrastructure technology refresh, SLA extension, maintenance and repair of passive network infrastructure and IP surveillance infrastructure across approximately 92 universities/sites. Lot-2 includes Wi-Fi infrastructure technology refresh and SLA extension, maintenance and repair of passive network infrastructure. Items being procured include a wide range of network equipment such as wireless access points (indoor and outdoor), PoE+ access switches, core switches, firewalls, wireless access controllers, centralized network management platforms, UPS systems, optical fiber cables (4-core and 24-core single mode), UTP data cables CAT-6/A, channel ducts, wall mount cabinets and ODFs, patch panels, bullet and dome IP cameras, PTZ cameras, NVRs, eduRoam servers, regional storage units, decoders, poles, cable markers, earthing pits, power sockets, electrical DBs, circuit breakers, power cables, flexible pipes, implementation services, and technical training for personnel. The scope includes supply, installation, configuration, integration, testing, commissioning, preventive and corrective maintenance, troubleshooting, repair, replacement, and ongoing SLA support for seven years. The technical scope requires compliance with IEEE standards including Wi-Fi 7, enterprise-grade equipment, centralized management, secure authentication including eduroam integration, and compatibility with existing infrastructure. Eligibility criteria require bidders to have at least 10 years operation in Pakistan, OEM partnership, financial strength, technical capability, and experience in deploying similar scale projects in education sector. Bids must be submitted electronically via EPADS v2.0 by Thursday, November 19, 2026 at 11:30 AM. Manual bids will not be accepted. Bid security in the form of Pay Order or Call Deposit must be submitted physically before the deadline. The evaluation will be based on Least Cost Based Selection (LCBS) technique. Bidders are advised to register on EPADS v2.0 and review all bidding documents carefully. The contract includes detailed terms for performance guarantees, liquidated damages, dispute resolution, and compliance with Public Procurement Rules 2026. One practical tip for bidders: ensure timely registration and submission on EPADS v2.0 platform and prepare all required documents including bid security to avoid disqualification. Contact Higher Education Commission - HEC (Higher Education Commision (HEC)) Assistant Director at H-9, Islamabad Capital Territory, Phone: +92-519-040-2256, Email: saashah@hec.gov.pk for clarifications and support.