Revamping of NICL Website

The National Insurance Company Limited (NICL) Karachi invites qualified and experienced firms for the comprehensive revamping of its official website. This procurement is managed by the Assistant Manager Procurement at NICL Building, Abbasi Shaheed Road, Karachi. The project involves a complete redesign, redevelopment, deployment, testing, and post-implementation support of the NICL website (www.nicl.com.pk) to meet modern web standards, security protocols, and accessibility guidelines. Items being procured: - Complete Website Redesign and Redevelopment - Modern Responsive UI/UX Design - Content Management System (CMS) with Role-Based Access Control - Search Engine Optimization (SEO) and Analytics Implementation - AI-Ready Architecture and Future Integrations - Security Hardening and Compliance - Performance and Optimization - Testing and Quality Assurance - Documentation, Training and Knowledge Transfer - Deployment, Warranty and Support The scope includes migrating all existing content without data loss, ensuring compatibility across devices and browsers, implementing a secure enterprise-grade CMS with configurable user permissions, and integrating AI capabilities such as chatbots and intelligent search. Security measures include protection against SQL Injection, XSS, CSRF, session hijacking, brute force attacks, and secure authentication. The vendor must also provide disaster recovery plans, daily automated backups, and conduct comprehensive testing including vulnerability assessments and penetration testing. Eligibility criteria require bidders to be registered with FBR, not blacklisted, and to provide detailed technical presentations, portfolios of live websites, client references, and documentation of AI tools and SEO strategies used. The tender follows a Quality and Cost Based Selection (QCBS) method with a bid security of Rs. 50,000 in the form of a pay order. The submission deadline is Monday, August 17, 2026 at 11:00 AM via EPADS v2.0 only. Manual submissions will not be accepted. Bidders should ensure timely submission and compliance with all documentation requirements. The technical bid will be opened the same day at 11:30 AM. The contact person for queries is the Assistant Manager Procurement at NICL, reachable at +92-300-230-5420 or via email at agha.sumair@nicl.com.pk. A practical tip for bidders: Carefully prepare the technical presentation covering all required aspects including AI capabilities, security architecture, and SEO optimization, as these are critical for passing the technical evaluation and scoring high marks. Ensure all supporting documents and references are complete and verifiable to avoid disqualification.