Group Health Insurance of PRAL Employees for 2026-2027

The Pakistan Revenue Automation Pvt Limited (PRAL) based in Islamabad Capital Territory is procuring Group Health Insurance services for its employees and their dependents for the financial year 2026-27. This comprehensive insurance covers hospitalization, maternity, dread diseases, specialized investigations, day care procedures, and outpatient services. The policy includes coverage for pre-existing conditions, newborns from birth, congenital defects, and parents without age restrictions. The scope extends to cashless hospitalization through panel hospitals nationwide and reimbursement claims with online support. The insurance company must provide 24/7 customer support and a helpline staffed preferably by qualified doctors. The contract will be awarded through a Least Cost Based Selection method with bids submitted electronically via EPADS v2.0 by June 10, 2026, 11:00 AM. Manual bids are not accepted. Bidders must be registered with FBR, active taxpayers, and possess a valid insurer financial strength rating. The bid security of PKR 2,300,000 must be submitted in original form before the deadline. The policy premium will be paid quarterly in advance with adjustments for additions and deletions at the end of the policy period. A performance guarantee of 10% of the contract price is required. The insurance company must ensure timely approvals for hospital admissions and claims settlement within 20 calendar days. A practical tip for bidders is to ensure full compliance with the detailed eligibility and technical criteria, including timely submission of bid security and registration on EPADS, to avoid disqualification. The detailed beneficiary data includes over 4,400 insured members categorized by employee, spouse, children, and parents, highlighting the scale and complexity of the coverage required. This tender offers a significant opportunity for insurance providers with strong operational capacity and nationwide hospital networks to serve a large, diverse employee base under a well-structured contract with clear service level agreements and penalty clauses.