Health Insurance Services for Employees and Dependents of Benazir Bhutto Shaheed Human Resource Research & Development Board

This tender invites bids for comprehensive health insurance services for employees and their dependents of the Benazir Bhutto Shaheed Human Resource Research & Development Board in Karachi, Sindh. The procurement falls under Medical & Surgical Supplies and Pharmaceuticals & Laboratory Supplies categories, ensuring quality medical coverage for a diverse workforce. The scope includes inpatient treatment, emergency medical services, maternity benefits, and outpatient services with a network of panel hospitals primarily in Karachi and other districts. Coverage extends to employees, spouses, children, and parents with specific age limits. The policy covers pre-existing conditions from day one, cashless hospitalization at panel hospitals, and reimbursement for emergencies in non-panel hospitals. Financial parameters include an annual coverage limit of PKR 750,000 per family with sub-limits for maternity and circumcision. The service provider must ensure timely issuance of health cards and claim reimbursements within ten business days. Bidders must comply with PEC and FBR registration requirements, hold a minimum AA+ rating by JCR VIS/PACRA, and demonstrate at least ten years of relevant experience. The bid security is 2% of the total bid amount, and performance security is 5% of the contract price. The contract duration is 12 months with possible renewal for up to three years with a 10% annual increase subject to performance. Submission deadline is on the 25th of March 2026 at 12:00 PM, with bid opening at 12:30 PM at the Committee Room, 5th Floor, State Life Building #3, Dr. Ziauddin Ahmed Road, Karachi. Bids must be submitted online via the SPPRA EPADS system. The procuring agency advises bidders to carefully review the technical evaluation criteria and ensure all documents, including bid security and company profiles, are complete and compliant. Pro-Tip: Ensure the bid security Pay Order/Demand Draft is properly uploaded with the technical proposal and the original submitted before bid opening to avoid disqualification. Also, verify the firm's AA+ rating and client references to meet the stringent eligibility criteria.