Health Insurance Policy for QUEST Employees and Family Members

This tender invites bids for a comprehensive Health Insurance Policy covering employees and their entitled family members of Quaid-e-Awam University of Engineering, Science & Technology (QUEST), Nawabshah. The policy includes inpatient, maternity, and outpatient benefits tailored to different employee categories based on their BPS grades. The coverage extends across Pakistan, ensuring access to a wide network of panel hospitals and diagnostic centers. The scope also includes emergency treatments, claim reimbursements, and health card issuance for smooth service delivery. The insurance company must be SECP approved, registered with tax authorities including SRB, and meet strict technical evaluation criteria such as years in business, client base, panel hospital network, equity, and PACRA/JCR-VIS rating. The contract is initially for 12 months with a possible extension up to 36 months. The policy covers hospitalization charges, maternity care, outpatient expenses, and major medical conditions with defined limits per category. The insurer is responsible for claim settlements within 15 working days and must provide quarterly expenditure statements. Bidders should ensure compliance with PEC and FBR requirements, including valid registration and tax status. The tender demands a 5% earnest money deposit and a 5% performance guarantee. Stamp duty of 0.35% of the contract value is applicable. Technical bids will be evaluated first, and only those scoring 60% or above will have their financial bids opened. All tender documents must be duly stamped and signed. Submission deadline is **2026-04-10 23:59:59** with bid opening on the same day. Bids must be submitted online via EPADs portal. The physical address for correspondence is the Procurement Office, PGS Building, QUEST, Nawabshah. Contact details include Procurement Manager reachable at 0244-9370381-5 and email pm@quest.edu.pk. Pro-Tip: Carefully review the scoring criteria and ensure all required documents, including audited accounts and PACRA ratings, are complete. Missing or incomplete documentation often leads to disqualification. Also, confirm the earnest money and performance guarantee are submitted as per instructions to avoid bid rejection.