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Hiring of Call Center Services

Tender No: 136/PSDF/CC
Active Tender
Closing Date:
2026-10-30

Tender Overview

Category
Human Resources & Recruitment
Sector
Services
Tender Type
Services
Procurement Method
Single Stage Two Envelope
Submission Method
Bids submitted only through Punjab e-Procurement System portal
Estimated Cost
Rs. 8,145,200
Source Name
Newspaper

Location & Dates

City
Lahore
Province
Punjab
Country
Pakistan
Publish Date
2026-10-11
Closing Date
2026-10-30
Created At
2026-10-11 11:55:52

Contact & Websites

Contact Person
Procurement Department
Contact Phone
042-111-11-PSDF (7733), 0800-48627 (HUNAR)
Website
www.psdf.org.pk
Original Source
http://eproc.punjab.gov.pk/ViewTender.aspx

Tender Document

Tender Document

Tender Description

Punjab Skills Development Fund (PSDF) invites bids for the hiring of call center services in Lahore, Punjab. PSDF is a not-for-profit company established by the Government of Punjab to develop skills across Pakistan. The procurement is conducted under a single stage two envelopes bidding procedure from well-reputed, experienced, and tax-registered bidders. Items being procured: - Hiring of Call Center Services for one year (extendable on further terms). The scope includes providing professional call center services to support PSDF operations. Bidders must be registered with FBR and have relevant experience. Earnest Money and bid security requirements apply as per Punjab Procurement Rules 2014. Bids must be submitted exclusively through the Punjab e-Procurement System portal; submissions by other means will be rejected. Key dates include the bid submission deadline on October 30, 2026, by 3:00 PM, with the technical bid opening scheduled for the same day at 3:30 PM. A pre-bid meeting was held on October 20, 2026, via MS Teams. Bidders are advised to carefully review the bidding documents and terms available on the PSDF and PPRA websites. One practical tip is to ensure timely online submission through the e-Procurement portal to avoid disqualification due to late or offline submissions.
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