Maintenance and Support Services for Dell Servers and Switches

The National Database and Registration Authority (NADRA) Islamabad invites qualified bidders for maintenance and support services specifically for Dell servers and switches. The procurement involves Dell ProSupport NBD+KYHD for a period of three years. If Dell ProSupport or MVS support is unavailable, local support with faulty parts replacement through an authorized Dell vendor is required. Items being procured: - Dell Switches: Dell ProSupport NBD+KYHD for next 3 years This tender is issued by the Procurement Department at NADRA Headquarters located in the State Bank of Pakistan Building, Shahrah-i-Jamhuriat, G-5/2, Islamabad. The scope includes comprehensive maintenance and support services ensuring operational continuity of critical IT infrastructure. Eligible bidders should have relevant experience in providing Dell server and switch support, with valid FBR registration and NTN. Earnest money or bid security requirements are as per NADRA's procurement rules. The technical and financial bids will be opened on the same day of submission. The last date for submission of bids is the 20th of August, 2026 by 11:00 AM (PST), with bid opening at 11:30 AM. Bidders are advised to submit their bids timely at the NADRA Procurement Department office. A practical tip for bidders is to ensure their Dell ProSupport credentials and local vendor authorization documents are up to date to avoid disqualification during technical evaluation.