Maintenance and Support Services for Dell Switches for 3 Years

The National Database and Registration Authority (NADRA) Islamabad invites bids for maintenance and support services specifically for Dell switches under the Dell ProSupport NBD+KYHD plan for a duration of three years. This corrigendum updates the previous tender notice published on the PPRA website and local newspapers, extending the last date for submission to the 20th of August, 2026 at 11:00 AM, with bid opening scheduled for the same day at 11:30 AM. Items being procured: - Dell Switches: Dell ProSupport NBD+KYHD, for Next 3 Years The scope includes comprehensive maintenance and support for Dell switches, ensuring continuous operational efficiency. If Dell ProSupport or MVS support is unavailable, local support with faulty parts replacement through an authorized Dell vendor is required. This ensures that bidders must have access to authorized service channels and the capability to provide timely technical support and parts replacement. Eligible bidders should be registered with FBR and possess relevant experience in IT services, particularly in network equipment maintenance. Earnest Money or Bid Security requirements are as per NADRA procurement rules. Bidders are advised to carefully review the technical specifications and ensure compliance with all tender conditions. The submission of sealed bids must be made to the Procurement Department, Ex-Facilitation Center, NADRA HQ, State Bank of Pakistan Building, Shahrah-i-Jamhuriat, G-5/2, Islamabad. Interested parties should note the strict deadline of 20th August 2026 at 11:00 AM. Late submissions will not be entertained. A practical tip for bidders is to verify the availability of Dell ProSupport or MVS support beforehand and establish a reliable local support arrangement with an authorized Dell vendor to avoid disqualification due to non-compliance with support requirements.