Maintenance Support and Licenses Renewal of Veeam Availability Suite Enterprise Plus Application at Karachi Head Office

National Investment Trust Limited Administration Department Karachi is procuring maintenance support and license renewal services for the existing Veeam Availability Suite Enterprise Plus application installed at its Karachi Head Office. This procurement invites bids from authorized partners of Veeam who are registered with Income Tax and Sales Tax Departments and listed on the Active Taxpayers List of the Federal Board of Revenue. The scope includes principal backed annual maintenance support, renewal of four socket-based licenses, renewal of existing perpetual licenses, and support renewal for two Veeam agents installed on physical servers. The service level agreement requires 24/7 support with 4-6 hours response time and resolution within the same or next day to minimize downtime and ensure optimal performance through configuration changes, upgrades, and bug fixes. Eligible bidders must hold Silver, Gold, or Platinum partnership status with Veeam in Pakistan and comply with qualification criteria including registration certificates, experience providing similar maintenance support to at least three customers over the last two years, and must have resident certified engineers. Bidders are required to visit the site for inventory and health checks before submission. The tender follows a single stage one envelope procedure with bids submitted electronically only through the EPADS portal by July 1, 2026, 3:00 PM. Bids will be opened the same day at 3:30 PM at NIT's National Bank Building office in Karachi. A practical tip for bidders is to ensure complete and signed documentation including the technical specification, bill of quantity, bid securing declaration, and partner authorization letter as incomplete submissions will be declared non-qualified. Also, bidders should register and familiarize themselves with the EPADS system early to avoid last-minute technical issues. The earnest money requirement is replaced by a bid securing declaration as per tender terms. This tender offers a valuable opportunity for authorized Veeam partners to secure a significant maintenance contract with a leading mutual fund company in Pakistan.