Onboarding of Business Process Outsourcing (BPO) Firm/Company (Round – III)

Punjab Skills Development Fund (PSDF) invites bids for the onboarding of Business Process Outsourcing (BPO) Firm/Company under Round – III. This procurement is managed by the Procurement Department of PSDF located in Lahore, Punjab. The contract tenure is one year, extendable for further terms. Items being procured: - Onboarding of Business Process Outsourcing (BPO) Firm/Company (Round – III) The bidding process follows a single-stage, two-envelope procedure designed for well-reputed, experienced, and tax-registered bidders. Interested bidders can obtain the bidding document, which includes all details along with evaluation criteria and terms & conditions, from the Punjab e-Procurement System and the PPRA website, as well as the PSDF website. The technical scope involves providing comprehensive BPO services as per the requirements of PSDF. Bidders must be registered with FBR and have relevant experience in the field. Earnest Money and bid security requirements apply as per the bidding documents. Key dates include the bid submission deadline on October 12, 2026, by 3:00 PM, and the technical bid opening on October 12, 2026, at 3:30 PM. A pre-bid meeting will be held on October 1, 2026, at 3:00 PM via an online Microsoft Teams link provided in the notice. Bids must be submitted through the Punjab e-Procurement System only; submissions by any other means will be rejected. Late bids will also be rejected. Bidders are advised to carefully review the bidding documents and ensure compliance with all requirements. A practical tip for bidders is to join the pre-bid meeting to clarify any queries and understand the evaluation criteria thoroughly, which can improve the chances of a successful bid.