Operation and Maintenance of 6 OTIS Lifts at NICL Building Karachi

The National Insurance Company Limited (NICL) invites bids for the operation and maintenance of six OTIS lifts installed at the NICL Building located on Abbasi Shaheed Road, Karachi. This procurement is for the financial year 2026-27 and covers a contract period of one year with possible renewal for up to two years. The department responsible is the National Insurance Company Limited, based in Lahore, but the work location is Karachi. Items being procured: - Operation and maintenance of 5 passenger OTIS lifts (800 kg capacity each) - Operation and maintenance of 1 OTIS service lift (1000 kg capacity) - Monthly inspection, cleaning, lubrication, and adjustment of lift mechanisms - Provision of cleaning materials, lubricants, and oil replenishment - Prompt breakdown attendance and minor repairs without extra charge - Major repairs at mutually agreed costs including suspension ropes, gearbox repair, motor winding - Deployment of one qualified lift technician on site from 8:00 AM to 6:00 PM on all working days including Saturdays - Regular supervision by service engineers with monthly inspection reports - Supply and maintenance of tools and equipment for maintenance staff - Submission of monthly and bi-annual maintenance and condition reports The technical scope includes servicing six OTIS lifts installed in 2010, comprising five passenger lifts and one service lift with detailed specifications such as capacity, speed, control systems, and power supply. The contractor must ensure smooth functioning, avoid operational interruptions, and maintain attendance records. The contractor must be PEC registered with C-3 category and ME-03 specialization, have experience with OTIS lifts for at least eight clients in the past five years, and demonstrate a minimum annual turnover of PKR 50 million over the last three years. Key dates include bid submission by Monday, August 17, 2026, at 10:00 AM via EPADS v2.0, with bid opening at 10:30 AM the same day. The bid security must be submitted as a pay order to NICL's Karachi office. The contract will commence within 15 days of signing and payments will be made monthly upon invoice submission. The performance guarantee required is 10% of the contract price. A practical tip for bidders: Ensure timely registration and submission on EPADS v2.0 platform as manual bids are not accepted. Also, prepare all eligibility documents including PEC certificates, tax status, and client completion certificates to avoid disqualification. Maintaining a qualified full-time technician on site and submitting detailed monthly reports will be critical for contract compliance and avoiding penalties.