Operation and Maintenance of Wifi Network and Equipment at Sindh Secretariat for One Year

This tender invites bids for the operation and maintenance of the Wifi Network and associated equipment at Sindh Secretariat, Karachi, issued by the National Telecommunication Corporation (NTC). The scope covers comprehensive upkeep, repair, and management of core network devices, access points, routers, and cooling systems to ensure uninterrupted Wifi services throughout the Secretariat. The contract includes maintaining Cisco wireless controllers, routers, switches, servers, UPS systems, and Ethernet cabling. The service provider must ensure 99.8% network availability, timely fault resolution within hours, and continuous software and license updates. The work demands a dedicated team of five skilled Data Network Technicians stationed at the site, responsible for daily status reporting and preventive maintenance. The site's technical complexity requires expertise in network troubleshooting and hardware replacement within 24 hours. Bidders must hold valid PEC registration in the relevant category, be active taxpayers with FBR, and demonstrate at least two years of experience in Wifi network O&M with telecom operators or armed forces. The tender emphasizes compliance with PEC and tax regulations for the 2025-26 financial year. Firms must submit earnest money of PKR 280,000 and provide performance security upon award. Non-compliance with mandatory criteria leads to disqualification. The submission deadline is **09-03-2026 12:00 PM**, with bid opening at **12:30 PM** the same day at NTC Regional Headquarters, Wireless Gate, near Malir Halt, Karachi. Bids must be submitted electronically via EPADS only; manual or emailed bids will be rejected. Original bid security must reach the office before the deadline. Pro-Tip: Ensure your bid includes all mandatory documents, especially the original bid security delivered on time, as failure to do so results in outright rejection. Also, carefully review the commercial compliance statement and PEC category requirements to avoid disqualification during evaluation.