Service Level Agreement for Janitorial and Cleaning Services at Faisalabad International Airport

The Pakistan Airports Authority (PAA) invites bids for a Service Level Agreement for Janitorial and Cleaning Services at Faisalabad International Airport, Faisalabad. This procurement is for a comprehensive janitorial and cleaning contract covering landside areas including the Passenger Terminal Building, road networks, apron, airside, PAA residential colony, officer and staff messes, and other associated facilities. The contract duration is three years with a possible extension of up to five months. Items being procured:\n- Janitorial and cleaning services covering Passenger Terminal Building, lounges, offices, washrooms, ATC tower, messes, parking areas, and PAA colony rooms\n- Provision and replenishment of consumables such as liquid hand soaps, detergents, phenyl, air fresheners, sanitizers, bleach, paper towels, garbage bags, PPE including gloves, masks, helmets, raincoats\n- Use and maintenance of cleaning equipment including floor washing machines, vacuum cleaners, high-pressure water machines, road sweepers, mechanized elevated platforms, garbage trolleys\n- Deployment of minimum 123 trained janitorial personnel across shifts with supervisors and machine operators\n- Digital monitoring and inspection systems, attendance management, duty roster management, and training programs\nThe scope includes continuous sweeping, mopping, dusting, glass cleaning, waste collection and segregation, carpet and upholstery cleaning, deep cleaning and disinfection, emergency spill response within 10 minutes, and maintenance of hygiene standards as per international best practices. Eligibility requires minimum three years experience in similar janitorial services, NTN and tax registration, financial capacity with minimum average bank balance of Rs. 3 million, and compliance with labor laws including minimum wages and regulatory payments. Bids must be submitted electronically via EPADS v2.0 by 19 November 2026 at 11:00 AM. Manual submissions are not accepted. The contract will be awarded based on Quality and Cost Based Selection (QCBS) with 40% technical and 60% financial weightage. The contact person for queries is Procurement Cell - FIAP, Pakistan Airports Authority, Faisalabad International Airport, Jhang Road, Faisalabad. Phone: +92-333-414-0960, Email: mm.aleem@paa.gov.pk. Bidders are advised to attend the pre-bid meeting on 11 November 2026 at 11:00 AM at the Conference Room, Office Block, 1st Floor, Faisalabad International Airport. This tender offers a significant opportunity for experienced janitorial service providers to engage with a major airport authority under a well-structured contract with clear performance standards and monitoring mechanisms. Bidders should ensure compliance with all eligibility criteria and submit complete technical and financial proposals through the EPADS portal.