Annual Maintenance and 24/7 Support Services with Parts for Data Center at DGIP Islamabad

The Directorate General Immigration and Passports (DGIP), Ministry of Interior, Government of Pakistan, Islamabad, is inviting bids from eligible and authorized firms for the provision of Annual Maintenance and 24/7 Support Services for its Data Center located at DGIP Headquarters. This procurement includes all necessary spare parts and consumables required to maintain uninterrupted operations. Items being procured: - Annual Maintenance Services - 24/7 Support Services - Spare Parts - Consumables The scope of work covers comprehensive maintenance and support to ensure the data center's optimal performance. Bidders must be registered with the Federal Board of Revenue (FBR) and the respective Provincial Revenue Authority for Income Tax and Sales Tax, and must appear on the Active Taxpayers List (ATL) for both taxes. The procurement will follow the Single Stage - Two Envelope Procedure as per Public Procurement Rules, 2004, requiring separate sealed envelopes for Technical and Financial Proposals. Bidding documents including detailed scope, terms and conditions, technical specifications, and evaluation criteria can be obtained from Room No. 207, Directorate General Immigration and Passports (HQ), Islamabad, during office hours upon submission of a written request and payment of a non-refundable fee of Rs. 5,000. The bids must be submitted in hard copy at the same address by 03:00 PM on 11th August 2026. Technical proposals will be opened at 03:30 PM the same day in the presence of bidders or their authorized representatives. Financial proposals of only technically responsive bidders will be opened later. A practical tip for bidders: Ensure your bid security (Earnest Money) is exactly 2% of the estimated cost (Rs. 3,360,000) and is in the form of a Bank Guarantee, Banker’s Cheque, Pay Order, or Bank Draft from a scheduled bank in Pakistan, valid for 30 days beyond the bid validity period. This will avoid disqualification on technical grounds. This tender offers a valuable opportunity for firms specializing in IT infrastructure maintenance and support services to engage with a key government department in Islamabad.