Maintenance Services for Access Control and Vehicle Entry Exit Control System at SBP BSC Karachi

The SBP Banking Services Corporation (SBP BSC) Karachi is procuring comprehensive maintenance services for the Access Control System (ACS) and Vehicle Entry Exit Control System installed at its main campus and backup sites in Karachi. This tender covers two years of technical support and maintenance for IDTECK brand RFID ACS devices including door controller panels, RFID readers, magnetic/bolt locks, push buttons, and associated software and licenses. The scope includes timely complaint reporting, diagnostics, troubleshooting, repair, warranty claims, software patching, upgrades, and cyber security fixes. The service provider must maintain an inventory of spare parts and deploy qualified resident engineers and technicians on site during banking hours and shifts to ensure 24x7 support for critical incidents. The contract requires strict adherence to reporting and recovery times based on severity levels of faults. Eligibility criteria include OEM certification or authorized agency status, at least one maintenance contract for IDTECK equipment, a qualified technical resource, minimum annual turnover of PKR 20 million in the last five years, verifiable presence in Karachi, and registration on the Active Taxpayers List of FBR. Blacklisting or sanctions by any authority disqualify bidders. The tender was published in April 2026 with a pre-bid meeting on April 23, 2026 via Zoom. Bids must be submitted electronically through E-PADS by May 5, 2026 at 11:00 AM. Bid security of PKR 216,000 is required with original instruments delivered before the deadline. The address for submission is the General Services Department, 3rd Floor, BSC House, I.I. Chundrigar Road, Karachi. A practical tip for bidders is to ensure full compliance with the technical bid forms and eligibility documents as incomplete or partial bids will be rejected. Also, timely submission of original bid security is critical to avoid disqualification. Familiarity with the E-PADS system and early registration is advised to avoid last-minute technical issues. This procurement offers a significant opportunity for qualified firms to provide vital security system maintenance to a premier financial institution in Karachi with clear terms, performance guarantees, and a structured evaluation process.