Merchant Payment Acceptance Services for PSO Cerisma

This tender invites qualified technology service providers to supply, deploy, integrate and manage a fleet of 2,000 all-in-one Smart POS / QR Payment Acceptance Devices across Pakistan State Oil (PSO) outlets and Cerisma's merchant network nationwide. The procurement is issued by Pakistan State Oil (PSO) Cerisma (Private) Limited, headquartered in Karachi, Sindh. Items being procured: - 2,000 Smart POS / QR Payment Acceptance Devices - Application development and integration of payment software - SIM cards and data connectivity provisioning - Hosted infrastructure including servers, databases, middleware, and software licenses - Managed services including hardware maintenance, software support, consumables replenishment, and reporting The scope covers end-to-end device supply, configuration, deployment, and ongoing managed operation. Devices must meet minimum technical specifications such as Android 13 OS, quad-core processor, 2GB RAM, 5-inch touchscreen, built-in thermal printer, 8MP camera, 4G LTE connectivity, and PCI PTS security compliance. The application must support multiple payment methods including RAAST P2M QR, EMV Chip & PIN, NFC/contactless, and biometric verification. The vendor will host the entire solution on a Tier III certified data centre with SOC 2 Type II audit compliance, ensuring data localisation and security standards per State Bank of Pakistan regulations. Eligibility requires 3-4 years of experience in payment technology or fintech infrastructure, verifiable client references, and mandatory certifications including PCI DSS, PCI PTS, EMVCo, Visa payWave, Mastercard Contactless, ISO/IEC 27001:2022, SOC 2 Type II, and Tier III data centre hosting. The bidder must be a legally registered Pakistani entity with at least five years of registration history. Key dates include bid submission by 18 August 2026, with a contract duration of two years plus possible renewal. Bids must be submitted electronically via SAP ARIBA. Earnest Money and Bid Security requirements apply as per PPRA rules. The commercial model is a per-transaction fee structure with five monthly transaction volume slabs. No minimum transaction guarantees or per-device fees are allowed. A practical tip for bidders: ensure your technical proposal includes a detailed project plan with milestone dates and risk mitigation measures, as delays beyond agreed timelines will attract penalties and may lead to disqualification. Also, provide clear evidence of all mandatory certifications and client references to avoid outright disqualification. This tender represents a significant opportunity to partner with PSO Cerisma in advancing Pakistan's digital payment infrastructure aligned with the State Bank of Pakistan's financial inclusion agenda.