Merchant Payment Acceptance Services

Cerisma (Private) Limited, a wholly-owned subsidiary of Pakistan State Oil (PSO) based in Karachi, Sindh, is procuring comprehensive Merchant Payment Acceptance Services to digitize payments across PSO's retail network and associated merchant locations nationwide. This tender invites qualified technology service providers to supply, deploy, integrate, and manage a fleet of 2,000 all-in-one Smart POS / QR Payment Acceptance Devices. Items being procured: - Merchant Payment Acceptance Services for 1 to 5,000,000 monthly transactions - Merchant Payment Acceptance Services for 5,000,001 to 15,000,000 monthly transactions - Merchant Payment Acceptance Services for 15,000,001 to 30,000,000 monthly transactions - Merchant Payment Acceptance Services for 30,000,001 to 50,000,000 monthly transactions - Merchant Payment Acceptance Services for more than 50,000,000 monthly transactions The scope includes device supply and deployment, application development and integration, SIM card provisioning and connectivity management, hosted infrastructure on a fully hosted cloud or data-centre model compliant with SBP data localisation, PCI DSS, ISO 27001, and SBP Cloud Outsourcing Framework. Managed services cover hardware maintenance, software support, consumables replenishment, and periodic reporting. Devices will be amortized over 36 months with an option for Cerisma to purchase at residual value post-contract. Eligibility requires 3-4 years of experience in payment technology or fintech infrastructure, valid PCI DSS, PCI PTS, EMVCo, Visa payWave, Mastercard Contactless, ISO/IEC 27001:2022, SOC 2 Type II certifications, and Tier III data centre hosting. Bidders must be legally registered in Pakistan with at least 5 years of history and comply with all regulatory requirements. Key dates include a publish date of 15th July 2026 and a closing date of 28th July 2026. Bids must be submitted electronically via SAP ARIBA. The tender follows a Single Stage Two Envelope procedure with separate technical and financial proposals. Technical proposals will be evaluated first, and only technically responsive bids will have their financial proposals opened. A practical tip for bidders: ensure all mandatory certifications and verifiable client references are included in the technical proposal to avoid disqualification. Also, prepare a detailed project plan with milestone dates and risk mitigation measures as delays may attract penalties. Strict adherence to the per-transaction fee structure without conditional charges is critical for compliance and success in this tender.