Operational Services Required for Company Operated Retail Outlets Across Pakistan

Pakistan State Oil Company Limited (PSO) invites quotations for comprehensive operational services at its company-operated retail outlets across Pakistan. This procurement covers multiple retail outlets located in various cities including Quetta, Karachi, Sukkur, Hyderabad, Islamabad, Rawalpindi, Multan, Bahawalpur, Lahore, and Mardan among others. The services required encompass a wide range of operational, administrative, janitorial, cash management, and refueling/traffic guiding services to ensure efficient, safe, and customer-centric functioning of the retail outlets. Items being procured: - Administration / Accountancy Services (monthly, 12 months) - Operational Services Cash/Credit Handling (monthly, 12 months) - Operational Services Refueling/Traffic (monthly, 12 months) - Janitorial Services (monthly, 12 months) - Cash Management Services (monthly, 12 months) These services are required at over 50 retail outlets including PSO S/S 17 (QESCO) Quetta, PSO S/S 3 (Cliff) Karachi, PSO S/S 7 (A.B Ghazi) Karachi, PSO S/S 23 (Defence) Karachi, PSO S/S 25 (Ittehad) Karachi, PSO S/S 28 (Bhittai) Karachi, PSO S/S 70 (Globe) Karachi, PSO S/S 76 (Sheerin) Karachi, PSO S/S 85 (Eastern) Karachi, PSO S/S 86 (Jinnah) Karachi, PSO S/S 87 (Sindh) Karachi, PSO S/S 91 (Gulberg) Karachi, PSO S/S 93 (Wall Street) Karachi, PSO S/S 29 (Aamir) Sukkur, PSO S/S 92 (Lansdowne) Sukkur, PSO S/S 81 (Thar-I) Mirpur Khas, PSO S/S 82 (Thar-II) Mirpur Khas, PSO S/S 1 (Secretariat) Islamabad, PSO S/S 77 (Piffer) Abbottabad, PSO S/S 20 Rawalpindi, PSO S/S 94 (Masood Anwari) Lahore, PSO S/S 79 (Emerald) Lahore, PSO S/S 95 (Riasat) Lahore, PSO S/S 80 (Moonlight) Lahore, and many others. The scope includes day-to-day operation and management of retail outlets, including supervision, cash and credit handling, refueling and traffic guidance, janitorial services, and cash management. Operators are responsible for maintaining high standards of customer service, compliance with health, safety, and environmental regulations, stock management, and accurate record keeping. The contract duration is one year with possible adjustments for additional retail outlets or changes in service requirements. Eligibility criteria include proven experience in similar operational services, valid registrations with FBR and relevant authorities, and compliance with labor and safety laws. Earnest money and bid security requirements apply as per PSO guidelines. Bidders should submit their quotations by the deadline of 18th September 2026. Submissions must be complete with all required documentation and comply with PSO's terms and conditions. The submission address and method are as per PSO's procurement instructions. A practical tip for bidders: Ensure thorough understanding of the operational manual and compliance requirements, as PSO strictly monitors service quality and adherence to safety and reporting standards. Non-compliance may lead to penalties or disqualification. This tender offers a significant opportunity for service providers experienced in fuel retail operations to partner with Pakistan's leading oil company across multiple provinces and cities.